Abstract:
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Corresponding author email : boudada.amani@doc.umc.edu.dz
The Use of AI Chatbots in Role-play Simulations for EFL
Teaching
Boudada, Amani*; Sahli, Fatiha
Mentouri University of Constantine1
Abstract
This study investigates the impact of incorporating an AI-powered chatbot
pertaining to ChatGPT in a simulated shopping role-play environment aimed at
enhancing English as Foreign Language competencies. In this experiment, EFL
adult learners at a private language school English used the chatbot, focusing
on shopping and bargaining communication, participated in roleplay simulations
where ChatGPT acted as a virtual party of the conversation, a client, or a
salesperson. This trial spanned over a period of 2 weeks. The simulation scenario
required students to communicate with the chatbot involving elements such as
prices, service agreements, timelines, and terms of trade. This AI-enhanced
environment enabled students to engage dynamically in a simulating real-world
conversation. Our findings suggest that integrating ChatGPT as a conversational
AI Chatbot in role-play simulations offers multiple pedagogical benefits. First,
students gained increased fluency in handling shopping and bargaining
conversations, as ChatGPT provided instant feedback, adaptable responses, and
a non-judgmental space to practice high-stakes communication
